Product Information > JADE Error Messages and System Messages > 3000 through 3199 - Database Engine Errors > 3103 - Database character set encoding not compatible with the software

3103   Database character set encoding not compatible with the software

Cause

This error occurs when an attempt is made to open a database that has an internal character set encoding that is incompatible with the software being used.

Action

Use compatible versions of code files to match the database format.