Product Information > JADE Error Messages and System Messages > 1400 through 1499 - Miscellaneous Runtime Errors > 1405 - Failed to obtain the JADE installation directory

1405   Failed to obtain the JADE installation directory

Cause

This error occurs if JADE fails to obtain a path to the directory in which it is installed. For some operations, JADE must obtain a path from the operating system to the directory in which it is installed.

Action

This is an internal error. If your JADE licenses include support, contact your local JADE support center or JADE Support.