Support Policy

Jade supports running Jade containers in on‑premises configurations or cloud‑based container platforms capable of correctly running Windows images based on windows/servercore:ltsc2019. If you experience issues or have questions about Jade container‑related Docker functionality, Jade is your first point of contact.

For information about Microsoft’s support policies for containers and related services on Azure, see:

https://learn.microsoft.com/en-us/troubleshoot/azure/general/support-policy-containers

For information about Microsoft’s support policy for Windows containers and Docker in on-premises scenarios, see:

https://learn.microsoft.com/en-US/troubleshoot/windows-server/containers/support-for-windows-containers-docker-on-premises-scenarios