Printing Knowledge Base Articles

To print the knowledge base article for the current activity

1. In the Overview pane, right-click on text in the Overview or Discussion section.

2. Select the Print command from the popup menu that is displayed. This command is disabled if the caret is not positioned on text on the Overview pane.

   The common Print dialog is then displayed, to enable you to specify the printer name, the print range, the number of copies, and whether you also want to output the article to a file (if you select Adobe PDF in the Name combo box).

3. Click the OK button.

The knowledge base article is then output to the selected printer. For example, to your default printer or if you checked the Print to File check box and selected a value such as Adobe PDF or Microsoft XPS Document Writer in the Name text box, the common Save the file as dialog is then displayed, to enable you to select the name and location of the print output file.