To access the complete documentation about the Product Anomaly Reports (PARs) fixed in this release, run Parsys, our Fault Managements and Customer Contact system. This system also enables you to view the progress of your own contacts.
If you have any queries about Parsys, please direct them to JADE Parsys Support in the first instance, at parsyssupport@jadeworld.com. You can download the install shield for Parsys from the following URL.
https://www.jadeworld.com/developer-center/jade-support/parsys
When you first run the Parsys application, it downloads an update via the automatic thin client download feature. When this has completed and you have the log-on form ready and waiting, please contact JADE Parsys Support, who will then send you an e‑mail message with your user code and password details. Parsys requires you to change your password when you first log on.
Because the encryption of passwords is a one-way algorithm, we cannot advise you of your password should you forget it, but we can reset it to a known value again.