Permissions

Permissions control access to creating a case, deleting relationships, downloading document files, and more. They determine what you can do in ICM.

 

Permissions are assigned to roles. They are not assigned to individual users.

Even where one user only is authorised to do something, you'll need to create a role for them to do that and assign it to them.

See Managing Roles.

 

ICM has these types of permissions:

• Static

  These are system-defined:

  You can't add, change, or delete them.

  Static permissions relate to the functions that are available to all agencies.

• Dynamic

  These are created automatically when your agency configures its own new high-level entity types

  For example, cases, incident reports, and information reports.

 

Permissions are grouped under several high-level headings and subheadings.