15005 Open of printer failed

Product Information > JADE Error Messages and System Messages > 15000 through 15099 - JADE Print Errors > 15005 - Open of printer failed

15005 Open of printer failed

Cause

This error is raised when JADE is unable to open the required printer.

The required printer could be the one specified when using the setPrinter method of the Printer class or the default printer as defined by the operating system for the current user. The reason for the failure is logged to the JADE messages (jommsg.log) log file. These failures include printer not on line and default printer not found when attempting to use the default printer.

The error can also be raised if you are printing to a File: device and you press the Cancel button on the dialog that is displayed for you to enter an output file name.

Action

Check that the printer is online. If it is online, check that it is configured correctly.