14172 The thin client automatic download version check cannot create the lock file required for that process

Product Information > JADE Error Messages and System Messages > 14000 through 14999 - JADE User Interface Errors > 14172 - The thin client automatic downlo

Cause

This error occurs when using a file to create a single user function when another user is already accessing that file.

Action

Check whether there are other users holding the required file locked.