14171 A new version of the thin client software must be installed from files already downloaded before you can continue

Product Information > JADE Error Messages and System Messages > 14000 through 14999 - JADE User Interface Errors > 14171 - A new version of the thin client

14171 A new version of the thin client software must be installed from files already downloaded before you can continue - proceed with the install?

Cause

This error occurs if the thin client software you are attempting to use is out of date. In this case, the new files required are already available on the thin client workstation (pre-downloaded). These files must now be installed before you can continue.

Action

Click the Yes button to accept the installation or click the No button to reject the installation.