14169 A new version of the thin client software must be downloaded to complete this request

Product Information > JADE Error Messages and System Messages > 14000 through 14999 - JADE User Interface Errors > 14169 - A new version of the thin client

14169 A new version of the thin client software must be downloaded to complete this request - proceed with the download?

Cause

This error occurs if the thin client software you are attempting to use is out of date. In this case, an automatic upgrade of this software will be performed unless you reject the request.

Action

Click the Yes button to proceed with the software upgrade or click the No button to reject the upgrade.