14166 Another user is performing a Jade version check. However, this process has taken over 30 seconds. Check that the file thinlock.fil in the binary directory is not blocking the signon process

Product Information > JADE Error Messages and System Messages > 14000 through 14999 - JADE User Interface Errors > 14166 - Another user is performing a Jad

14166 Another user is performing a Jade version check. However, this process has taken over 30 seconds. Check that the file thinlock.fil in the binary directory is not blocking the signon process

Cause

This error occurs if the shared thin client files you are attempting to use are currently being updated by another user download. In this case, over 30 seconds have elapsed, and therefore it is likely that the download may have failed and left these files locked.

Action

Check whether another user is performing a download of the shared files you are attempting to use. If that is the case, try again later. If another user download is not taking place, remove the file thinlock.fil from the JADE binary directory and then try again.