14140 Thin Client Tcp connection failed

Product Information > JADE Error Messages and System Messages > 14000 through 14999 - JADE User Interface Errors > 14140 - Thin Client Tcp connection failed

14140 Thin Client Tcp connection failed

Cause

This error occurs if the TCP/IP layers have failed to open the requested thin client connections. It can also occur when a thin client fails to connect to the application server because a Secure Socket Layer (SSL) proxy server is not automatically detected.

Action

Perform the following checks.

The AppServer name is correct and mapped to the correct Internet Protocol (IP) number in the host file
The AppServerPort number matches the port number of the target application server
The application server is running
Whether a proxy server is in use

If a proxy server is in use, you could avoid automatic detection issues by setting the following values in the JADE initialization file.

[JadeThinClient]
SSLProxyDetect=false
SSLProxyHost=<proxy hostname>
SSLProxyPort=<proxy port number>

If the value of the SSLProxyDetect parameter is not set to false, the network proxy must be formally declared in the PC browser settings of the thin client. This step ensures proxy information is added to the registry on the thin client.